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Is Your Doctor in Network? How to Keep the Doctor You Trust

You found a doctor you trust. It took time. Then the letter came: your doctor is leaving your plan's network, or the new plan you were looking at does not list the office at all. Now you are being asked to choose between a plan and the person who knows your history. This page explains how networks work, how to check before you switch, and what a plan can and cannot promise. Prime Health Consultants is an independent insurance agency in Sunrise, Florida. Our licensed advisors explain private health plans in plain language, in English or Spanish.

What in network really means

A network is the list of doctors, hospitals, labs and clinics that a plan has agreements with. Seeing someone on the list usually costs you less. Seeing someone off the list may cost much more, or the plan may pay nothing at all. Some plans work this way strictly. Others pay part of the bill for out-of-network care.

A PPO, which stands for preferred provider organization, is a plan with a network it prefers you use. Whether it pays for care outside that network, and how much, depends on the plan. Always ask.

When a doctor leaves a network

It happens for many reasons. A contract ends, a practice is sold, or a doctor and a plan cannot agree. It is not always something either side planned for you. If it happens, call your plan right away, ask what your options are, and ask for the answer in writing.

How to check before you switch

Do not rely on a plan's online list alone, because lists can be out of date. Call your doctor's office and give them the exact name of the plan and its network, not only the insurance company's name. Ask whether they are in the network today. Then confirm with the plan.

Check the whole path of your care. That includes the specialist you see, the hospital you would go to, the lab, the imaging center and the pharmacy. One missing piece can change your bill. Our blog has a short guide to the steps.

Keeping what you have can be the right call

If your current plan still has your doctors, staying put may be wise even when the monthly payment has grown. COBRA, if you have it, keeps the same plan and the same network. Switching plans means new rules and a new network. Weigh what you would give up.

Looking at a private plan with your doctor in mind

Tell your advisor which doctors matter most before we compare anything. A private plan can be applied for any time of year, and we can help you check the network. We cannot promise that a doctor will stay in a network, because contracts change. The plans we offer are private plans, not ACA Marketplace plans, and they have exclusions and limitations. An advisor explains the details.

Our plans are for people under 65. Tell us early which doctors matter most, so we can check the network before you apply.

Medications follow the same rule

A plan keeps a drug list, sometimes called a formulary, of the medications it covers. Check your prescriptions the same way you check your doctors. A medicine can be covered by one plan and not by another.

Who we help

  • People who see the same doctors regularly: and cannot risk a gap in care.
  • Parents: who have a pediatrician their children trust.
  • People who see a specialist: and want to keep that relationship.
  • Anyone whose doctor just left their plan's network: and wants to know the next step.

How it works

  1. List the people you want to keep. Doctors, specialists, the hospital and the pharmacy.

  2. Talk with a licensed advisor. We help you check networks and drug lists before you apply for anything.

  3. Confirm, then apply. Call the doctor's office to confirm the network, and keep your current plan until the new one is active.

What to have ready

  • The names of your doctors, specialists and hospital.
  • Your medications.
  • The name of your current plan and its network, if you have it.
  • When you are ready, call or message us on WhatsApp, book a time, or ask for a quote below.

Our Sunrise office

Prime Health Consultants

1550 Sawgrass Corporate Pkwy, 3rd Floor, Sunrise, FL 33323

Phone: (305) 333-1434 · WhatsApp: (786) 675-7004

Hours: Mon–Fri 9 AM–9 PM · Sat 9 AM–8 PM · Sun 9 AM–5 PM

Get directions

Areas we serve: All of Florida, by phone, WhatsApp or video, and in person at our Sunrise office. Our licensed agent Julio Fernandez is licensed in 30 states.

Questions about keeping your doctor

Can you promise my doctor will be in the network?

No. We can help you check today, but networks change. Confirm with the doctor's office and the plan before you apply, and ask again each year.

What if my doctor leaves my plan?

Call your plan right away and ask what your options are. Ask for the answer in writing, and talk with your doctor's office too.

Does out of network mean nothing is paid?

Not always. Some plans, such as a PPO, pay part of the bill for out-of-network care. Others pay nothing except in emergencies. It depends on the plan, so ask before you go.

Can you promise my doctor will stay in a plan's network?

No. Contracts between doctors and plans change, so no one can promise it. Your advisor can help you check the network before you apply.

Does it cost anything to talk with an advisor?

No. You can talk through your doctors and your options without paying anything.

Do you help with Medicare?

No. We work with plans for people under 65 and we do not offer Medicare. For Medicare questions, contact Medicare at 1-800-633-4227 or Florida SHINE at 1-800-963-5337.

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