TCPA Consent Policy

1. Purpose

This TCPA Consent Policy explains how Prime Health Consultants obtains and honors your consent to be contacted by phone, text message (SMS), and email in connection with your health insurance inquiry. We are committed to complying with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all related federal and state regulations.

2. Your Express Consent

By submitting a quote request form on our website or through a Google Ads lead form, you expressly consent to receive communications from Prime Health Consultants at the phone number and email address you provide, including:

• •Telephone calls, including calls made using an automatic telephone dialing system (ATDS) or pre-recorded voice messages
• •Text messages (SMS/MMS), including automated text messages
• •Email communications related to your insurance inquiry

3. How We Contact You

Following your form submission, a licensed insurance agent from Prime Health Consultants will contact you to discuss your health insurance options. We will:

• •Contact you only in connection with the insurance inquiry you initiated
• •Identify ourselves as Prime Health Consultants at the start of every call
• •Not contact you for purposes unrelated to your insurance inquiry
• •Respect your stated preferences regarding contact method and timing
• •Honor opt-out requests promptly — within 10 business days for calls, immediately for texts

4. How to Opt Out

You may revoke your consent and opt out of future communications at any time using any of the following methods:

5. Message & Data Rates

Standard message and data rates may apply to text messages sent to or received from us. The frequency of messages will vary based on your inquiry. You are responsible for any charges imposed by your mobile carrier.

6. Do Not Call Registry

Prime Health Consultants maintains an internal Do Not Call list. If you request to be added to our internal Do Not Call list, we will honor that request within 10 business days and retain your number on our list for a minimum of 5 years. We also honor the National Do Not Call Registry for calls made without prior express consent.

7. Compliance with Applicable Law

Prime Health Consultants and all parties participating in communications on our behalf will comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Florida Telemarketing Act, and all other applicable federal and state marketing and communications laws. We require any third-party service providers who contact consumers on our behalf to comply with these same standards.

8. Contact for TCPA Inquiries