Privacy Policy
Prime Health Consultants · Effective Date: October 21, 2026 · NPN: 18786340
Table of Contents
1. Overview
Prime Health Consultants ("we," "us," or "our") operates rjprimehealth.com and related landing pages. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you request a health insurance quote, submit a lead form, or contact us through any channel — including Google Ads lead forms, click-to-call ads, and website contact forms. By using our website or submitting any form, you agree to the practices described in this policy.
2. Information We Collect
Forms on our advertising landing pages may save the details you enter (such as your name, phone number and email) before you submit, so your request is not lost. We do not call, text or email you using information you did not submit, and we never contact you without the consent you give when you submit the form.
- •Full name, email address, and phone number submitted through quote request forms or lead forms
- •State of residence, zip code, and county for the purpose of providing accurate insurance quotes
- •Coverage type preference (individual, family, small business) as indicated in form submissions
- •Communications initiated through click-to-call or click-to-message ads, which may be monitored or recorded by Google as described in Section 9
- •Browser type, IP address, and pages visited — collected automatically via cookies and analytics tools for website performance purposes
- •When you submit a form: the IP address and browser used, the time, and the exact consent wording you agreed to — kept as a record of your request and your consent to be contacted
3. How We Use Your Information
We use the information you provide solely for the following limited purposes:
- •To contact you by phone, email, or text message regarding the health insurance quote you requested
- •To match you with appropriate private health insurance plan options available in your state
- •To respond to your inquiries and provide customer support
- •To improve our website and advertising performance through aggregated, anonymized analytics
- •To comply with applicable laws, regulations, and licensing requirements
4. We Do Not Sell Your Information
Prime Health Consultants does not sell, rent, trade, license, or otherwise transfer your personal information to any third party for their independent marketing or commercial purposes. We do not share your information with data brokers under any circumstances. Your information is used exclusively to fulfill the insurance consultation service you requested.
5. Google Ads Lead Form Compliance
When you submit information through a Google Ads lead form, the following terms govern our use of that information:
- •We request and use your information only as reasonably necessary for the limited purpose described in the lead form — specifically, to provide you with a private health insurance quote and follow-up consultation.
- •We will not sell the information you provide or otherwise abuse it (for example, by spamming you with repeated unsolicited phone calls or emails).
- •We provide clear and comprehensive information about data collection and processing, including any sharing with third parties, and obtain consent where legally required.
- •We will not license or otherwise disclose your information to a data broker.
- •We comply with all applicable laws and regulations when contacting you, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
7. TCPA Consent & Communications
By submitting a quote request form on our website or through a Google Ads lead form, you expressly consent to be contacted by Prime Health Consultants at the phone number and email address you provide. This consent includes contact by telephone call, pre-recorded message, text message (SMS), and email — even if your number is listed on a Do Not Call registry. Message and data rates may apply. You may opt out at any time by replying STOP to any text message, clicking unsubscribe in any email, or contacting us at julio.fernandez@rjprimehealth.com. See our full TCPA Consent Policy at /tcpa-policy for complete details.
8. Health Information
Prime Health Consultants is a licensed independent insurance broker. In the course of providing insurance quotes, we may receive information about your health status or medical history. We handle this information with strict confidentiality and in accordance with applicable state and federal laws. We do not use health information for any purpose other than facilitating your insurance coverage request. See our HIPAA Privacy Notice at /hipaa-notice for complete details.
9. Click-to-Call & Call Recording Notice
When you initiate contact through a Google click-to-call or click-to-message ad, you acknowledge that:
- •Google may monitor and record a sample of telephone calls, text messages, and other communications initiated through these programs for quality evaluation and improvement purposes.
- •Such recordings may be used by Google, Prime Health Consultants, or a third party approved by Google or Prime Health Consultants.
- •By using click-to-call features, you consent to such monitoring and recording.
- •See our full Click-to-Call Policy at /click-to-call-policy for complete details.
11. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.
12. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your information, we will honor that request within 30 days except where retention is required by law.
13. Your Rights
Depending on your state of residence, you may have the right to:
- •Access the personal information we hold about you
- •Request correction of inaccurate information
- •Request deletion of your personal information
- •Opt out of marketing communications at any time
- •File a complaint with your state's data protection authority
14. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Prime Health Consultants · 1550 Sawgrass Corporate Pkwy, Sunrise, FL 33323